We aim to help take the stress out of the often stressful process of buying and selling residential property.
The way we do this is by giving you on line access to your own files enabling you to keep track of the stages we have reached with your transaction (To see sample purchase or sale pages, click on one of the links). You can also communicate with us by e-mail and be sure of a prompt reply.
This process does not of course replace the personal service in which we pride ourselves. You can still ring us anytime between 8.30 am and 6.00 pm, five days a week, but the added bonus is that we will ensure that your on line files are up to date so that you can check the current position on your transaction at your own convenience.
We can help with any aspect conveyancing and any legal issues, including:
- Communication by e-mail or SMS text - at your convenience, with prompt responses
- Easy access to progress reports at all times
- Full information, advice and guidance from our dedicated website
- No sale-no fee (subject to membership of our abortive costs guarantee scheme)
- Access to qualified and experienced staff, making it easier for you to speak to someone who knows about your transaction
- Voice mail service where you can leave messages at any time the day or night
- Direct telephone lines to the people who are dealing with your transaction
- Full liaison with estate agents and other advisers
- We are on the panels of all major lenders reducing overall costs and the Time transactions take
- We can also give advice on letting your property or remortgaging and on other aspects of home ownership such as Town & Country planning, joint ownership, gifts and inheritance and property-based taxes
We believe this accessible, convenient service demonstrates that we are an organisation in tune with your needs. However don't just take our word for it, why not take a look at what our users think by visiting our Client Comments page.
